Contact

Laser down? Questions? Let's talk.

Phone triage is free, straight answers are standard, and "I'll get back to you next quarter" is not in the vocabulary. Tell me what your laser is doing (or not doing).

Send a message

Submitting opens your email app with everything pre-filled — just press Send.

Phone — fastest for a down laser

+1 (201) 414-7190
Free triage. If I'm inside a laser cabinet, leave a message — calls get returned same day.

Email


Attach photos or a short video of the fault — it often cuts diagnosis time in half.

Response time

Same-day response on service requests. Down-laser calls jump the queue — a stopped phototherapy schedule is an emergency and gets treated like one.

Service area

On-site service scheduled nationwide; depot (ship-in) repair available for anything that fits on a freight pallet. Phone and video support: everywhere.

Before you call, grab these if you can: model and serial number (rear panel), the exact error message or code, and when the problem started. Thirty seconds of prep often saves a service visit.